logitech wireless keyboard and mouse losing connection

Troubleshooting Tips for Logitech Wireless Keyboard and Mouse Connectivity Issues

Are you experiencing connectivity issues with your Logitech wireless keyboard and mouse? Losing connection can be frustrating, especially when you're in the middle of work or a gaming session. In this article, we'll provide some troubleshooting steps to help you resolve the issue.

Remove and Reinstall All Dependencies as Administrator

One of the most common solutions is to remove and reinstall all dependencies as an administrator. This may seem like a lengthy process, but it can be effective in resolving connectivity issues. To do this, right-click on the Start button and select Device Manager. Expand the Human Interface Devices section and find your wireless mouse. Right-click on it and select Uninstall device. Follow the prompts to complete the uninstallation process.

Turning Off Power Saving for Bluetooth Device

Another solution is to turn off power saving for your Bluetooth device. To do this, right-click on the Start button and select Device Manager. Expand the Human Interface Devices section and find your wireless mouse. Right-click on it and select Properties. In the Properties window, click on the Power Management tab and uncheck the box next to 'Allow the computer to turn off this device to save power.'

Removing the Mouse and Dependencies (Drivers) Using DevManager

If the above steps do not resolve the issue, you can try removing the mouse and dependencies (drivers) using DevManager. To do this, right-click on the Start button and select Device Manager. Expand the Human Interface Devices section and find your wireless mouse. Right-click on it and select Uninstall device. Follow the prompts to complete the uninstallation process.

Reinstalling the Mouse

After removing the mouse and dependencies, you can reinstall the mouse by following these steps:

1. Go to the Device Manager and expand the Human Interface Devices section.

2. Click on the 'Action' menu and select 'Scan for hardware changes.'

3. The device should automatically detect and install the necessary drivers.

Additional Tips

If you're still experiencing connectivity issues, here are a few additional tips that may help:

* Make sure your wireless mouse is properly paired with your computer.

* Check that your computer's Bluetooth is enabled and functioning correctly.

* Try restarting your computer to see if it resolves the issue.

* If you're using a USB receiver for your wireless mouse, try plugging it into a different USB port.

In conclusion, losing connection with your Logitech wireless keyboard and mouse can be frustrating. However, by following these troubleshooting steps, you may be able to resolve the issue and get back to using your devices as expected. If you're still experiencing problems, it's possible that there is a hardware or mechanical failure, in which case you may need to contact Logitech customer support for further assistance.

Logitech wireless keyboard and mouse losing connection